Privacy Policy

This Privacy Policy explains how NG Sir (“we”, “us” or “our”) may collect, use, store and protect information when you visit ngsir.in, contact us, submit an enquiry, or discuss an educational service or institutional collaboration. It is intended to cover enquiries from students, parents/guardians, coaching institutes, education businesses and EdTech platforms.

• Contact information: name, phone number, WhatsApp number, email address and preferred contact method.
• Institutional enquiry information: institute or company name, role, exam focus (NEET/JEE), requested collaboration type, batch or student-capacity details and information you choose to include in a message.
• Student/course information: details you voluntarily provide when asking about a course or service. Please do not submit sensitive personal information unless it is necessary and specifically requested.
• Technical information: basic information that may be received by the website host or security systems, such as IP address, browser/device information, requested pages and server logs.
• Transaction records: if a paid service is offered and you make a payment, relevant transaction, invoice and payment-status information may be processed. Payment credentials should be handled by the applicable payment provider, not collected by us unless explicitly stated.

We may use the information to respond to enquiries, assess whether a requested collaboration is suitable, communicate about classes or services, prepare proposals, administer agreed services, maintain records, protect the website from misuse, comply with legal obligations and improve our communications. We will not use enquiry details for unrelated marketing where consent or another lawful basis is required and has not been obtained.

If you choose to contact us through WhatsApp, email, telephone or another third-party service, that provider may process information under its own terms and privacy policy. Website hosting, security, form processing, analytics or payment services may also process information if those services are enabled. The specific providers and settings should be reflected here once the live website configuration is confirmed.

The website may use essential technical storage or cookies needed for security and functionality. Analytics or advertising cookies should only be used in accordance with the website’s actual configuration and applicable consent requirements. This page does not assert that a particular analytics or advertising tool is installed.

We may share relevant information with service providers who help operate the website or deliver a service, where necessary to respond to your request, with your direction or consent, or when required by law. We do not intend to sell personal information to third parties.

We retain information for as long as reasonably necessary for the purpose for which it was collected, including follow-up, service delivery, recordkeeping, dispute resolution and legal compliance. We use reasonable safeguards appropriate to the information and systems involved, but no internet transmission or storage system can be guaranteed to be completely secure.

You may contact us to request access to, correction of or deletion of information you have provided, or to object to or withdraw consent where applicable. We may need to retain certain records to meet legal, contractual or legitimate recordkeeping obligations, and we may ask you to verify your identity before acting on a request.

Educational services may be relevant to students under 18. Where applicable, a parent or legal guardian should make enquiries or provide consent on a student’s behalf. Please do not send a child’s personal information through the website unless it is necessary for the enquiry or service.

If you contact us on behalf of a coaching institute, school, education business or EdTech platform, we may use your professional contact details and the information you provide to evaluate and respond to the proposed collaboration, communicate with your organisation, prepare proposals and maintain business records. Please ensure that you are authorised to share any personal information about colleagues, students or other individuals that you include in an enquiry.

For a privacy-related question, correction request, deletion request or complaint, email collab@ngsir.in with the subject line “Privacy Request”. Describe the information and request clearly. We may ask for reasonable verification before acting. We will review and respond in accordance with applicable law and the circumstances of the request.

Our website may link to external websites or platforms. Their privacy practices are governed by their own policies. We may update this Privacy Policy when our practices or legal requirements change; the updated version will be posted on this page with a revised effective date.